Why is after-sales service as important as the technology itself?
An out-of-service device generates no treatment revenue and can lead [...]
What warranty questions should professionals ask before purchasing?
Ask about warranty length, covered components, exclusions, labour or travel [...]
Why should parts availability be investigated before buying a device?
Because equipment can remain unusable if critical components are difficult [...]
Should a clinic budget for an equipment maintenance agreement?
That depends on the technology. Preventive maintenance may reduce the [...]
Why are consumables an important equipment-purchasing consideration?
Consumables directly affect the margin of every treatment. Cartridges, tips, [...]
How can professionals evaluate the long-term availability of consumables?
Ask where they are manufactured, how they are distributed and [...]
Why should buyers understand the expected service life of esthetic equipment?
It helps evaluate the investment over the long term. Professionals [...]
Can software updates affect the value of esthetic equipment?
Yes, particularly with connected equipment and platforms using sophisticated digital [...]
What happens if a manufacturer eventually stops supporting a device?
Access to replacement parts, software or proprietary consumables can become [...]
Why should the long-term supplier relationship be part of the buying decision?
Because purchasing the device is only the beginning. Training, technical [...]
